We are currently very busy and are experiencing a high number of orders due to industry-wide high demand for gold and silver. We are happy to be so busy at the moment and are thankful to have so many clients placing orders with us.
Our dispatch team are working extremely hard to ensure all orders placed with us are securely packaged and sent on their way to you as quickly as possible.
We will keep you updated on current dispatch lead times on the banner at the top of the website.*
Here at Atkinsons, we will only ever sell you products that we either have, or know for certain we are receiving the physical products so that we may fulfil your order. Our website is currently showing you products that we physically have in stock, or those that are on their way to us with a short delay message. If any products are not available at this time, then these items will appear as ‘awaiting stock’ on our website.
For those who have placed orders with us, you will receive an email from us on the evening we dispatch your parcel so you know when you should expect its arrival.
Royal Mail Strikes
Recent Royal Mail strikes have resulted in some delays to parcel dispatches and deliveries which are outside of our control. However, our dispatch team have worked hard to ensure any disruption is kept to a minimum.
Due to several days of upcoming industrial action taken by Royal Mail during October and November, we are anticipating that, again, delivery services are likely to be adversely affected. Although we will be dispatching parcels as usual, please be aware that deliveries may possibly experience delays beyond our control due to the Royal Mail strikes and backlogs, and may not be within their usual timescales.
Upcoming Royal Mail strike dates are:
• Tuesday 25th October 2022
• Wednesday 2nd November 2022
• Thursday 3rd November 2022
• Friday 4th November 2022
These delays may also impact some customers selling items to us by post.
If you have any questions or concerns, please email the team at firstname.lastname@example.org and we will reply as quickly as possible.
We will continue to provide you with the usual excellent customer service and we thank you all for your patience and your continued support.
- The Atkinsons Team
*Dispatch lead times displayed on the website are an estimation and refer only to products that are in stock and available for dispatch. Other items may vary, these will be advised on the individual product.
Working days are Monday-Friday (not including Bank Holidays).