Outstanding professionalism and customer service
I can’t praise Atkinsons highly enough. In an industry where trust, clarity, and professionalism are absolutely essential, they deliver on all three.
From ordering through to communication and resolution of queries, everything was handled calmly, transparently, and with genuine customer care. There were no scripts, no dismissive responses, and no attempts to dodge responsibility — just clear, professional communication from people who clearly know what they’re doing.
What really stands out is how seriously Atkinsons treats both the customer and their reputation. Questions were answered promptly, options were explained properly, and I always felt that they were acting in good faith. That level of professionalism is rare, especially when dealing with high-value items like bullion and precious metals.
It’s refreshing to deal with a company that understands that long-term trust matters more than short-term wins. This is exactly how a reputable bullion dealer should operate.
I will continue to use Atkinsons with complete confidence and would have no hesitation recommending them to anyone looking to buy precious metals from a company that actually does things properly.
